Turn your ideas or passion into reality — with By Design UK

Support Plans

Ongoing care once your platform or store is live — security, updates, fixes and new features from the team that knows your code.

Fixed price  ·  AI-accelerated build  ·  Full source code ownership  ·  UK-based, Enfield EN3  ·  No agency markup

Ongoing Care

SaaS Support Plans

Monthly retainers for platforms we built, or platforms we’ve audited and taken over.

Basic Care

£797 – £2,000/mo

Monthly SaaS platform support and security monitoring.

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Standard Care

£1,497 – £3,500/mo

Feature updates and priority fixes.

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Premium Care

£2,997 – £6,500/mo

Unlimited small features, strategy calls, full management.

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Growth Partner

£5,997 – £12,000/mo

Dedicated senior developer, unlimited requests.

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Ecommerce Care

Shopify & Website Support Plans

For Shopify stores, WooCommerce stores and business websites.

Shopify Essentials

£299 – £599/mo

Theme updates, app management, monthly checks and fixes.

Shopify Growth

£599 – £1,297/mo

Conversion tweaks, new sections and landing pages each month.

Website Care

£149 – £399/mo

WordPress updates, backups, security and content changes.

Frequently Asked Questions

Can I cancel?

Plans are monthly rolling with 30 days’ notice.

Do you support platforms you didn’t build?

Yes — after a paid audit so we know exactly what we’re taking on.

How fast are fixes?

Priority fixes are same working day on Standard Care and above.

Not sure which plan fits? We’ll recommend one after a short call.

Contact Us

Project Enquiry

Tell us what you need — we'll come back with a quote within 24 hours.


We aim to respond within 24 hours. For urgent enquiries email us directly at info@bydesignuk.co.uk

Enquiry Received! ✓

Thank you for your enquiry. We'll review your requirements and come back to you with a proposal within 24 hours.

Request a Callback

Leave your details and we'll call you back at a time that suits you.

We operate Monday – Friday, 9am – 6pm. Callbacks are typically made within 2 hours during business hours.

Callback Booked! ✓

We've received your request and will call you back at your preferred time. If it's urgent, email us at info@bydesignuk.co.uk